The rule of thumb: install Authy on at least two devices and then disable “Allow Multi-Device.” You can always return and repeat the process from either of these trusted devices. You will now see two “trusted” devices connected to any current (and future) two-factor services you enable with Authy.ĭON’T SET IT AND FORGET IT: To prevent any additional (and unauthorized) devices from being added, make sure you go back and disable “Allow Multi-device” on both devices.Return to “Settings” on your primary device and tap “Devices” again.When prompted to approve this decision, type “OK” in the entry field.A notification will ask you to verify the addition of the new device. A popup will appear reading “Get Account Verification Via.” Tap “Use Existing Device.”.When prompted, enter the phone number of your primary device. Now, on your second device, install Authy.Tap on “Settings” (the gear icon at top right). Open the Authy app on your primary device.Enabling Multi-DeviceĪccessing Authy 2FA from a second device takes just a few moments to set up. Just follow the steps below to sync a new device and remember to deauthorize the old one before getting rid of it. The Multi-device feature can also be used to easily migrate tokens from one “trusted” device to another, like when replacing an old smartphone with a new one, without having to individually reconfigure 2FA everywhere it’s used. With Multi-device, users can synchronize 2FA tokens between devices - like a second phone, a tablet, a laptop, or even a desktop - and effectively create a “backup” Authy device. Multi-device, a key feature of the Authy app, can help prevent lock-out situations by allowing users access to their 2FA tokens on more than one device. Unfortunately, that could also mean YOU could be blocked if you accidentally lose, damage, or upgrade your phone and haven’t taken the necessary precautions to secure access to your 2FA. It secures your digital world by requiring real-world access to your phone or device on top of having your login information. Two-factor authentication, like the kind provided with Authy’s free 2FA app, is designed to prevent anyone from accessing your online accounts even if a username and password have been compromised. The pairing of an email and a password is simply not secure in today’s world. If you have lost access to your primary 2FA device or you still have any questions regarding the procedure, please contact Bitfinex Support to have the issue fixed.Massive - and increasingly routine - data breaches have essentially rendered login credentials public knowledge. Important: We strongly recommend you go through the steps listed above as soon as possible, minimising the amount of time your account is without 2FA. You can find a precise guide on how to go about doing this here. And, finally, set up 2FA on your Bitfinex account on your new device. Important: No changes will be made to your account unless you confirm the email.Ĥ. You’re almost done! Now, check your email asking you to confirm your action and disable the 2FA. Using your old device, enter the 2FA code and press Authenticate. Then, choose the Two-factor Authentication settings on your account and press Disable.Ģ. Firstly, log in to your Bitfinex account and go to the Security section. How to transfer a Google Authenticator app to a new deviceġ. If you have lost your phone or lost access to your Google Authenticator account, please learn How to reset a 2FA at Bitfinex. For more information, please view Why do I have a withdrawal hold at Bitfinex. Important: Requesting a 2FA reset will put your account on a five-day withdrawal hold. Note: The instructions below work only if you still have access to your old device with the installed Google Authenticator app. If you need to change your 2FA device, please follow the instructions below. Google Authenticator, which we use at Bitfinex, adds a second level of security between an attacker and withdrawal confirmations, password changes, API key creation, and logins by using a Time-based One-time Password Algorithm (TOTP) and HMAC-based One-time Password Algorithm (HOTP ) for authenticating users. Authentication is the method of verifying the identity of a user, process, or device, which is a requirement to allow access.
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